How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?

Ultimately it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life and brands will have to simply follow suit.

Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers.

The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

If you do build a great experience customers tell each other about that. Word of mouth is very powerful.

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par it's our fault plain and simply.

Then not only custom but also nature affirms that to do is more disgraceful than to suffer injustice and that justice is equality.

No one bill will cure the problem of spam. It will take a combined effort of legislation litigation enforcement customer education and technology solutions.

Ignorance and a narrow education lay the foundation of vice and imitation and custom rear it up.

I am accustomed to sleep and in my dreams to imagine the same things that lunatics imagine when awake.