Statistics suggest that when customers complain business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

At her birthday my seven-year-old daughter will say that she wants these big cakes and certain expensive toys as presents and I can't say no to her. It would just break my heart. But when I was little for birthdays we just played outside and we were happy if we got any cake.

I get uncomfortable when people give me presents and watch me open them. I don't have birthday parties because the idea of a group of people singing and looking at me while I'm blowing out candles gives me hives.

My happiest memory of childhood was my first birthday in reform school. This teacher took an interest in me. In fact he gave me the first birthday presents I ever got: a box of Cracker Jacks and a can of ABC shoe polish.

Mum loves me being famous! She is so excited and proud as she had me so young and couldn't support me so I am living her dream it's sweeter for both of us. It's her 40th birthday soon and I'm going to buy her 40 presents.

I wrapped my Christmas presents early this year but I used the wrong paper. See the paper I used said 'Happy Birthday' on it. I didn't want to waste it so I just wrote 'Jesus' on it.

I often buy myself presents. Sometimes I will spend $100 000 in one day in a posh boutique.

Your children need your presence more than your presents.

Handmade presents are scary because they reveal that you have too much free time.

I'm not materialistic. I believe in presents from the heart like a drawing that a child does.