Many corporate leaders and employees have the right intentions but it can be overwhelming when you consider how everything is affected from leadership styles to organizational structure to employee engagement to customer service an marketplace.
I do believe states' rights was a sound doctrine that got hijacked by some unsavory customers for a while - like 150 years or so. I'm professionally obliged to believe that knowledge is better than ignorance but some kinds of forgetting are OK with me.
A civilization is a heritage of beliefs customs and knowledge slowly accumulated in the course of centuries elements difficult at times to justify by logic but justifying themselves as paths when they lead somewhere since they open up for man his inner distance.
History warns us that it is the customary fate of new truths to begin as heresies and to end as superstitions.
A lot of companies have chosen to downsize and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers they would continue to open their wallets.
I thought I was benefiting the Indians as well as the government by taking them all over the United States and giving them a correct idea of the customs life etc. of the pale faces so that when they returned to their people they could make known all they had seen.
Government is an unnecessary evil. Human beings when accustomed to taking responsibility for their own behavior can cooperate on a basis of mutual trust and helpfulness.
Customers don't know what they want. There's plenty of good psychology research that shows that people are not able to accurately predict how they would behave in the future. So asking them 'Would you buy my product if it had these three features?' or 'How would you react if we changed our product this way?' is a waste of time. They don't know.
In fact I believe the first companies that make an effort to develop an authentic transparent and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.
All my life Americans have been accustomed to thinking of theirs as 'the richest freest' country in the world. By most measurements it was long a contender for that honor and - among the larger countries if equal weight were given to wealth and indices of freedom - probably did deserve to be so described.