Do more than is required. What is the distance between someone who achieves their goals consistently and those who spend their lives and careers merely following? The extra mile.
Everyone has an invisible sign hanging from their neck saying 'Make me feel important.' Never forget this message when working with people.
Most of what we call management consists of making it difficult for people to get their work done.
It is not from the benevolence of the butcher the brewer or the baker that we expect our dinner but from their regard to their own interest.
The majority of men meet with failure because of their lack of persistence in creating new plans to take the place of those which fail.
Even when I was a kid I had a good thing with kids. To this day if I go to a birthday party with one of my kids I swear to you I am so much happier hanging out with my kids and their friends than talking to the grown-ups.
Mattresses! Beautiful! Let's go buy a couple of mattresses. Give 'em to people for their birthday.
Nicole will come up in conversations where it's in a part of the conversation. Or we may be somewhere and I would tell some story about their mother and I. You know we always honor her birthday.
I have had fans make me the big picture collages of the photo books I have had fans send me birthday cakes... sing to me on my voicemail. I have had fans flash me. I have had older fans give me their bras and underwear onstage.
Some people won't go the extra mile and then on their birthday when no one makes a fuss they feel neglected and bitter.