In the end all business operations can be reduced to three words: people product and profits.

Advertising is a business of words but advertising agencies are infested with men and women who cannot write. They cannot write advertisements and they cannot write plans. They are helpless as deaf mutes on the stage of the Metropolitan Opera.

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

You can't operate a company by fear because the way to eliminate fear is to avoid criticism. And the way to avoid criticism is to do nothing.

Compassion has no place in the natural order of the world which operates on the basis of necessity. Compassion opposes this order and is therefore best thought of as being in some way supernatural.

A man's sentiments are generally just and right while it is second selfish thought which makes him trim and adopt some other view. The best reforms are worked out when sentiment operates as it does in women with the indignation of righteousness.

I was raised to believe that excellence is the best deterrent to racism or sexism. And that's how I operate my life.

Experience hath shewn that even under the best forms of government those entrusted with power have in time and by slow operations perverted it into tyranny.

Grand opera is the most powerful of stage appeals and that almost entirely through the beauty of music.

The concept of active cooperation has taken the place of opposition to the new form of government and of dreamy resignation entranced with the beauty of times past.