Time is the scarcest resource and unless it is managed nothing else can be managed.

Most of what we call management consists of making it difficult for people to get their work done.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent interpersonal relationships.

There are times when even the best manager is like the little boy with the big dog waiting to see where the dog wants to go so he can take him there.

I stood up as best I could to their disgusting stupidity and brutality but I did not of course manage to beat them at their own game. It was a fight to the bitter end one in which I was not defending ideals or beliefs but simply my own self.

I wouldn't say I was the best manager in the business. But I was in the top one.

I think that the best training a top manager can be engaged in is management by example.

Fit no stereotypes. Don't chase the latest management fads. The situation dictates which approach best accomplishes the team's mission.

A series of rumors about my attitude as well as derogatory remarks about myself and my family showed me that the personal resentment of the Detroit general manager toward me would make it impossible for me to continue playing hockey in Detroit.

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.