Corporations invest in sophisticated CRM or Customer Relationship Management programs to effectively oversee their relationship with their customers at every point during the buying process.

Mystical references to society and its programs to help may warm the hearts of the gullible but what it really means is putting more power in the hands of bureaucrats.

Well I think the president is going to do well in terms of his influence for positive change here in the Congress making sure that we don't overspend making sure that we spend for only those programs that are justified.

We have initiated programs for re-entry offenders since some 500 000 to 600 000 offenders will come out of prison each year for the next three or four years. We want to have positive alternatives when they come back to the community.

We need to remember that politics is all about people not programs. We shouldn't want to take the humanness out of the political arena.

Poetry is something that happens in universities in creative writing programs or in English departments.

A group of us started a community center in Santa Monica. We've tried different programs and three have worked really well. A poetry group. Once a week we visit Venice High and talk to girls at risk.

I don't think American poetry has gotten any better in the past 35 years. Oddly enough creative writing programs seem to have been good for fiction and I would not have predicted that.

The values the programs the formula the determination and the patriotism responsible for America's past success are still here to be tapped.

The GAO just released a report that said 22 percent of federal programs fail to meet their objectives. The truth is we don't know how taxpayer money is spent in Washington D.C. which is why I think we ought to put every agency budget up on the Internet for everyone to see.