When a positive exchange between a brand and customers becomes quantifiable metrics it encourages brand to provide better service customer service to do a better job and consumers to actively show their gratitude.

Many of us are alarmed at the skyrocketing cost of medical care including patients who are the consumers. However medical malpractice is not the reason for these increasing costs.

Companies shouldn't use the law to prevent consumers from doing something legal.

I've always considered making it legal for Americans to import their prescription drugs a free-trade issue. Imports create competition and keep domestic industry more responsive to consumers.

Lawsuit abuse is a major contributor to the increased costs of healthcare goods and services to consumers.

Let's hope brands recognize that the true power of this technology is not its reach but its ability to communicate substance that adds meaning to our lives. Otherwise brands will be investing in technology that consumers simply won't buy.

Corporations consumers and citizens must begin acting in concert to create a powerful third pillar of social transformation if we hope to meet the social challenges we currently face with equal force. This begins with corporations that choose to alter how they practice capitalism in two ways to serve the greater good.

More and more surveys in the US are indicating a change in values taking place among consumers who become more concerned about quality of life food health and the environment.

As patients and consumers we are better informed today about our health care than any previous generation.

What's great about this country is that America started the tradition where the richest consumers buy essentially the same things as the poorest.