A satisfied customer is the best business strategy of all.

There is one other business where the customer is always wrong and that's the media.

Business is not just doing deals business is having great products doing great engineering and providing tremendous service to customers. Finally business is a cobweb of human relationships.

The purpose of a business is to create a customer.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

Statistics suggest that when customers complain business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

People will buy anything that is 'one to a customer.'

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Profit in business comes from repeat customers customers that boast about your project or service and that bring friends with them.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.