That save from Pele's header was the best I ever made. I didn't have any idea how famous it would become - to start with I didn't even realise I'd made it at all.
When I see my staff take a step back because I've lost my cool about something food-related I say never apologise for your standards. If someone doesn't meet them then you should explain that and that you want it changed. I want my staff to be like that too.
