I was talking to one of my aunties at Christmas and she said she didn't think it was ever in my nature to go against the grain that I was always a good boy. I think she was right - I did always want to be good.

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I actually do think you're seeing this trend towards organizations just caring more about their brand and engaging. And so I think Home Depot will want to humanize itself. I think that's a lot of why companies are starting blogs are just giving more insight into what's going on with them.