There's an adage that is an apt description of the new dynamic at work between brands and consumers connected through social media: People support what they help to build. But now that many brands are launching community-driven cause marketing campaigns the challenge becomes what to do next?

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I had someone call me this morning telling me they had somebody who would only work a certain number of hours a week because if they worked too many hours a week then they couldn't get their government assistance. And that person has multiple cell phones and gets them new every month with new minutes.