Whenever you're in conflict with someone there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.

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I spend up to two hours a day on correspondence. Hearing from fans on the Internet and being able to directly respond to the fan base is exciting. You can cut out the middle man like the fan club... before a recent appearance in Tyler Texas I had fans reaching out on MySpace offering their lake house Mavericks tickets. It was amazing.