How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?

consumer value positive experience brand customer service department willing share friends inclined person interaction positive

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Boris Pasternak Loneliness

At the moment of childbirth every woman has the same aura of isolation as though she were abandoned alone.

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