It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals and you communicate and you communicate and communicate.

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People meet in bars after work all over the world and talk about the great problems of life and death and the world and politics and they don't take themselves seriously. They can do nothing else except chat about these things in bars after work.